Information Technology has many services related to teaching and general graduate student needs. Below are descriptions of frequently used services but you can visit the Information Technology website to learn more and see all available services. 

UF Computing Help Desk

The Hub

(352) 392-HELP(4357)

https://it.ufl.edu/helpdesk/ 

The UF Computing Help Desk offers 24/7 account services and technical support. When in doubt, call the Help Desk, or visit their website, and they’ll help you solve your problem. All students entering the University of Florida are given a Gatorlink account.  This account provides access to numerous resources including email, campus Wi-Fi, and access to AT (Academic Technology) computing labs.  For any account you are given, make sure you understand and follow all policies associated with that account; failure to adhere to these rules (e.g., allowing someone else to have your username and password) can have serious consequences for both you and others using the system. Other key Help Desk services are also highlighted below.

The UF Computing Help Desk software service provides 60-80% savings in student licenses for special software for students, faculty, and staff.  

The Application Support Center provides Electronic Thesis and Dissertation (ETD) Technical Support at the Hub, Room 132. The ETD Technical Support Group assists graduate students with the technical challenges of formatting their theses and dissertations by providing informational seminars, formatting tutorials, and one-on-one consultations.  To make an appointment or request assistance, call (352) 392-HELP (option 5).

Learning Spaces

https://it.ufl.edu/learning-spaces/

Academic Technology Learning Spaces supports technology in learning spaces across campus that are available to University of Florida students, faculty, and staff. This technology includes PC and Mac computer labs, computer classrooms, enhanced classrooms, study rooms, walk up computing, and printing. Many locations are staffed by Technology Consultants, UF student employees fully trained and able to help you accomplish your goal. Visit https://it.ufl.edu/learning-spaces/ for more information.

Many AT locations also have computer-equipped classrooms that may be reserved for regular class meetings or for limited-time seminars.  Special-use classroom reservations must be made at least one week in advance, while full-semester reservations should be made well before the beginning of the term.  All reservation requests must be made by online reservation.  Information about classroom reservations (including the online reservation form) can be found at https://it.ufl.edu/learning-spaces/classrooms/reserve-a-classroom/. 

Classroom Support

The Classroom Support website features images of centrally-supported classroom across campus as well tutorials on the technology integrated into each room. Please contact them (352-392-6683) to report an issue with the technology or if you have an equipment check-out need.

Center for Instructional Technology and Training

(352) 273-4902

http://citt.ufl.edu/  

https://training.it.ufl.edu/

The Center for Instructional Technology and Training (CITT) offers instructional design, video production, graphic design, and training services for all your instructional needs. The expert team can assist you in creating an exceptional course and developing your learning facilitation skills. These course production and training services are available at no-cost to instructors, administrators, and staff at the University of Florida (including graduate students and post-doctoral associates) who teach any format (online, flipped, hybrid, or conventional face-to-face with instructional media) of UF courses.