19 Academic Technology
Academic Technology has many services related to teaching and general graduate student needs. Below are descriptions of frequently used services but you can visit the Academic Technology website to learn more and see all available services.
UF Computing Help Desk
132 Hub
(352) 392-HELP(4357)
http://helpdesk.ufl.edu/
The UF Computing Help Desk offers 24/7 account services and technical support. When in doubt, call the Help Desk, or visit their website, and they’ll help you solve your problem. All students entering the University of Florida are given a Gatorlink account. This account serves as your computer network ID at UF, and provides access to computing resources such as email, campus Wi-Fi, and access to AT (Academic Technology) computing labs. Make sure you understand and follow all policies associated with your Gatorlink account; failure to adhere to these rules (e.g., allowing someone else to have your username and password) can have serious consequences for both you and others using the system.
You can also purchase discounted software through the UF Computing Help Desk, and get technical support for electronic theses and dissertations. This service is provided by the Application Support Center at the Hub, Room 132. To make an appointment or request assistance, call (352) 392-HELP and select option 5.
Computer Labs and Learning Spaces
Academic Technology (AT) maintains several computer labs and learning spaces for students, faculty, and staff for academic and personal use. Currently, there are facilities in Architecture Building 118, Norman Hall G514, Weil Hall 408, HUB 120, Marston Science Library (including MADE@UF and the Visualization Room), Library West, and CSE 231. Printing is also available in these spaces. More information (including pricing, staff support, and services by location) can be found at https://print.at.ufl.edu/
Many AT locations also have computer-equipped classrooms that may be reserved for regular class meetings or for limited-time seminars. Special-use classroom reservations must be made at least one week in advance, while full-semester reservations should be made well before the beginning of the term. All reservation requests must be made by online reservation. Information about classroom reservations (including the online reservation form) can be found at https://labs.at.ufl.edu/classrooms/reserve-a-classroom/.
Each lab has a selection of common software available. For a full list of applications, see http://labs.at.ufl.edu/ and click on “Computer Software.” TAs who require special software must inform AT well in advance by going to the ‘Software Request’ link on that site. Access is also available from your own device through UFApps.
Classroom Support
(352) 392-6683
https://www.at.ufl.edu/service-teams/classrooms/
The Classroom Support website features images of centrally-supported classroom across campus as well tutorials on the technology integrated into each room. Contact Classroom Support to report an issue with the technology in your classroom, or to rent audio-visual equipment.
Center for Instructional Technology and Training
(352) 273-4902
The Center for Instructional Technology and Training (CITT) offers instructional design, video production, graphic design, and training services for all your instructional needs. The expert team can assist you in creating an exceptional course and developing your learning facilitation skills. These course production and training services are available at no-cost to instructors, administrators, and staff at the University of Florida (including graduate students and post-doctoral associates) who teach any format (online, flipped, hybrid, or conventional face-to-face with instructional media) of UF courses.
